HELP & FAQs

Standard Delivery within UK is usually expected in 1-3 business days, unless stated otherwise by banner message– Delivery times are not guaranteed via standard delivery.

Standard delivery is a flat rate £2.28 up to an order value of £40.

FREE UK delivery is available on orders of more than £40, the option will automatically become available to select when your cart qualifies, no code needed, easy peasy! FREE UK delivery is sent using the standard service.

Express delivery is available with a guideline of 1-2 working days, over 93% are delivered the day after dispatch.

Need it next working day?
Sure, we offer a UK next day delivery service, just choose Next working day delivery at checkout by 1.30pm remembering we dispatch every other day (Monday, Wednesday & Friday) this service requires a signature, a estimated delivery time is sent to you on the morning of delivery.

We dispatch orders within 1-2 business days (ex public holidays) unless otherwise stated by banner message

We use Royal Mail for UK deliveries*
*During Royal Mail strikes we may switch to an alternative to ensure your order is not delayed. Delivery details are emailed to you.

We do deliver worldwide, international delivery starts at £2.95 and is based on weight, size & location, costs can be calculated on the cart page, Please add items to cart, The calculator is on the bottom half of the cart page, items can be removed from cart if you must
Prices are displayed in £ Great British Pounds sterling.

We dispatch orders within 1-2 business days (ex public holidays) unless otherwise stated by banner message

Delivery within the EU is usually within 5-10 business days

Customs charges may apply to your order when it reaches the delivery country, these are imposed by the delivery country’s government & will be charged to the recipient by the carrier where applicable.

Delivery times cannot be guaranteed, Please allow longer during busy postal times such as Christmas.

International orders are sent via DHL ecommerce/Deutsche Post.

We dispatch orders within 1-2 business days (ex public holidays) unless otherwise stated by banner message.

• USA delivery is now around 7-10 business days.
• Standard delivery to REST OF WORLD is usually 6-12 business days.

Customs charges may apply to your order when it reaches the delivery country, these are imposed by the delivery country’s government & will be charged to the recipient by the carrier where applicable.

Delivery times cannot be guaranteed, Please allow longer during busy postal times such as Christmas.

International orders are sent via DHL ecommerce/Deutsche Post.

Occasionally for UK deliveries we may split your order into more than 1 parcel to ensure first time delivery, this will be shown on your parcels by way of 1 of 2 & 2 of 2 .

We can do this, sure thing!

Just enter their delivery address at checkout by unticking the ‘ship to billing address’ on the left hand side of the checkout screen, you may wish to add a short note so they know who bought it, please keep this not to no longer than around 10 words adding as a checkout note.
Pricing information is sent to you by email not with the parcel… easy peasy!